Returns & Exchange Policy

Effective Date: January 19, 2026

At Amⱥzon, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.

Eligibility for Returns

Products can be returned or exchanged within 14 days of delivery. Items must be unused, in their original packaging, and in the same condition as received. Items that do not meet these requirements may not be eligible for a return or exchange.

How to Initiate a Return or Exchange

To return or exchange a product, please contact our customer support team at info@amazon.com with your order number and reason for return. Our team will provide instructions on how to safely send the product back to us.

Refunds

Once we receive and inspect your returned item, a refund will be processed to your original payment method. Refunds typically take 5–7 business days to appear in your account, depending on your bank or payment provider.

Exchanges

If you wish to exchange an item for a different product, please specify the new product when contacting our support team. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at info@amazon.com. We will arrange for a replacement or refund as quickly as possible.